At 7000bd, we believe that entertainment should never come at the cost of your wellbeing. Our responsible gaming programme gives every player in Bangladesh the tools, knowledge, and support to stay in control — every single session.
7000bd operates as a trusted entertainment platform for players across Bangladesh — from Dhaka and Chittagong to Sylhet, Khulna, and Cox's Bazar. We understand that for the vast majority of our players, gaming is a leisure activity enjoyed alongside everyday life. Our role is to make sure it stays that way.
We have built a set of proactive responsible gaming tools directly into the 7000bd platform. These tools are available to every registered player free of charge, at any time, with no questions asked. We also train our support team to identify and respond to signs of problem gambling, and we work with players to find solutions before small issues become serious ones.
Every game on 7000bd clearly displays the theoretical return-to-player (RTP) percentage and volatility rating. We do not hide odds or manipulate game presentation to obscure the real cost of play.
We do not send unsolicited promotional communications to players who have opted out of marketing, are self-excluded, or have active deposit limits in place. Bonuses are presented transparently with full terms attached.
Players who contact us about responsible gaming concerns are connected directly to trained staff — not a general support queue. Responses to responsible gaming enquiries are prioritised above all other support categories.
Self-exclusion and account closure requests submitted to [email protected] are processed within 24 hours. During the processing period, the account is flagged and any promotional communications are suspended immediately.
All games use certified random number generator (RNG) technology from licensed providers. Game outcomes are independently verifiable and are not influenced by any player's account status, deposit history, or betting pattern.
Every one of these tools is available to all registered players at no cost. You do not need a reason to use them — taking control of your gaming is always the right move.
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once your limit is reached, the platform will not process further deposits until the limit period resets. Limits can be lowered instantly but can only be raised after a mandatory 7-day cooling-off period — giving your decision time to stand up under reflection.
Set a maximum play session duration. When your session timer expires, you will receive an on-screen notification and, if you choose, be automatically logged out. Knowing how long you have been playing is one of the most effective ways to maintain a healthy relationship with gaming.
Apply a temporary pause of 24 hours, 48 hours, 7 days, or 30 days. During a time-out, your account remains open but you cannot log in, place bets, or make deposits. This is a lighter-touch option for players who simply need a short break without permanently closing their account.
Request a self-exclusion of 6 months, 1 year, 2 years, or permanently. Once active, your account is locked and cannot be reopened during the exclusion period — even if you request it. This is our most powerful tool, designed for players who feel their gambling has become genuinely difficult to manage. Contact [email protected] to activate self-exclusion immediately.
Enable periodic pop-up notifications during your gaming session that display how long you have been playing and how much you have wagered in that session. These prompts are intentionally designed to break the immersive flow of play and give you a clear-eyed view of your activity at regular intervals.
Set a maximum net loss amount for a defined period. When your net losses reach the limit, further wagering is blocked until the period resets. This tool is particularly useful for players who find deposit limits alone insufficient — because losses can occur quickly even within a modest deposit budget.
Problem gambling can affect anyone, regardless of income, background, or gaming experience. The signs are not always obvious at first. If you recognise any of the following patterns in yourself — or in someone you know — it is worth taking them seriously.
Chasing losses: Increasing your bet sizes or depositing more money in an attempt to recover money you have already lost.
Gambling beyond your budget: Spending money on gaming that was intended for rent, food, utilities, or other essential expenses.
Inability to stop: Feeling unable to stop playing even when you want to, or after reaching your own personal limits.
Hiding your gambling: Concealing the amount of time or money you spend on gaming from family members, friends, or colleagues.
Borrowing to gamble: Taking loans, using credit cards, or borrowing money specifically to fund gambling activity.
Neglecting responsibilities: Missing work, academic commitments, or family obligations because of time spent gambling.
Gambling to cope: Using gambling as a way to manage stress, anxiety, depression, loneliness, or other difficult emotions.
Preoccupation with gambling: Thinking about gambling constantly — planning next sessions, reliving past wins, or calculating future bets — even when not playing.
Answer honestly. If you answer "yes" to two or more of these questions, we strongly encourage you to use 7000bd's responsible gaming tools or contact our support team.
Have you ever spent more time or money on gambling than you originally planned for a single session?
Have you ever felt restless, irritable, or anxious when trying to cut back on or stop gambling?
Have you ever lied to someone close to you about how much you gamble or how much money you have lost?
Have you ever gambled to escape personal problems, emotional distress, or feelings of helplessness?
Have you ever returned to gambling the day after a losing session with the intention of winning back your losses?
Has gambling ever caused a serious problem with your finances, your relationships, or your job?
Have you ever considered or attempted to fund gambling through borrowing, selling personal items, or using money set aside for other purposes?
Do you feel that gambling occupies a disproportionate amount of your mental energy, even when you are not actively playing?
All responsible gaming tools on the 7000bd platform are accessible through your account settings or by contacting our support team directly. Here is a quick guide to each activation method.
After logging in at 7000bd, navigate to "My Account" and select the "Responsible Gaming" tab. From here, you can set or adjust deposit limits, loss limits, session time limits, and reality check intervals directly — no support contact required for these tools.
The time-out feature is available directly in the Responsible Gaming tab of your account settings. Select your preferred duration (24 hours, 48 hours, 7 days, or 30 days) and confirm. The time-out takes effect immediately upon confirmation.
To activate self-exclusion, email [email protected] with the subject line "Self-Exclusion Request". Include your registered username and your preferred exclusion period. Our team will confirm activation within 24 hours and suspend the account immediately upon receipt of the request.
If you need your account closed urgently and cannot access the platform to initiate it yourself, contact [email protected] immediately. We will action an emergency suspension of your account within the same business day, and process a full account closure within 48 hours of your written request.
If gambling is causing distress in your life — financially, emotionally, or in your relationships — please reach out. You do not need to have hit rock bottom before asking for help, and there is no judgement on our end. Reaching out early makes a real difference.
Our support team is available around the clock, every day of the year, including all Bangladeshi public holidays. Whether you need to set a limit, take a break, or talk through what you are experiencing, we are here to listen and help you find the right path forward.
Players in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar can all access support through the same channel, 24 hours a day. All conversations are treated with complete confidentiality.
Send us a message at any time. Include your username and a brief description of your concern. For urgent self-exclusion requests, use the subject line "Self-Exclusion Request" and we will prioritise your case.
Decide in advance how much you are comfortable losing — treating it as the cost of entertainment, not an investment. Use the deposit limit tool to enforce this budget automatically.
Decide when you will play before you open the platform, and stick to that plan. Unscheduled gaming sessions — especially late at night after a stressful day — are a common precursor to loss of control.
Gaming should be one of many leisure activities in your life, not the primary one. Maintain friendships, hobbies, exercise, and other interests that provide balance and reduce the risk of gambling becoming a coping mechanism.
Losing is part of gaming — no strategy guarantees consistent wins. Deciding in advance that you will stop after reaching your loss limit, and actually stopping, is the single most effective responsible gaming habit you can develop.
Our responsible gaming programme does not exist in isolation. It is supported by a set of site-wide policies that together create a fair, transparent, and safe environment for all 7000bd players.
Our full platform rules, including account eligibility (18+), prohibited activity, bonus terms, and the dispute resolution process.
Read Terms →How we collect, store, and use your personal data — including data shared during responsible gaming interactions.
Read Policy →Answers to common questions about deposits, withdrawals, verification, bonuses, and account management on 7000bd.
Read FAQ →Learn about 7000bd's mission, values, and commitment to providing a fair and transparent gaming experience for players across Bangladesh.
Read More →Explore our full range of games knowing that your wellbeing comes first. Set your limits, enjoy the entertainment, and reach out anytime you need support.